Basic Software Systems, Inc., a Texarkana, Texas-based provider of business management systems, recently announced its affiliation with Strategic Feedback, Inc. Basic Software Systems is confident that this partnership will enhance the features of its software by allowing dealers to obtain valuable customer feedback on sales, service and parts transactions through a survey process called “SatisfYd.” This product will help dealers strengthen any weaknesses within their dealership.
“I have always been eager and willing to enhance our products for the success of our customers.” said Ed Archambo, CEO, Basic Software Systems. “I believe that offering a product feature within our software that will enable our customers to strengthen their own dealership is a win-win situation. When our customers succeed, we succeed. I am honored to become an affiliated partner with Strategic Feedback, Inc., as we work together to see the equipment industry profit from their devoted efforts and dedicated skills.”
Leigh Condon, chairman and founder of Strategic Feedback, Inc., echoed Archambo’s sentiments. “I am excited about our partnership with Basic Software Systems as we team together to provide the best customer service avenues available,” Condon said. “The features within the Basic Software Systems’ products will allow dealers using their software to have total access and review of customer satisfaction in all their departments using the SatisfYd interface survey process from Strategic Feedback, Inc.”
For more information,visitwww.basic-software.com.