Bob ClementsGIE+EXPO, set for October 29-31 in Louisville, is adding a feature that is sure to be a drawing point for dealers looking for ways to improve the efficiency and profitability of their service departments. The new High-Performance Service Department is a collective effort of several exhibitors and Bob Clements International.
The how-to pavilion will simulate a highly efficient service department, including:
Two large service bays plus service areas for riding equipment and walk-behind and handheld equipment
A staging area and wash bay
An example of an out-dated service department bay showing “what not to do”
In addition, another area of the pavilion will allow the feature sponsors — Ariens, Cub Cadet, Heftee, Husqvarna, Hustler Turf Equipment, Stens and Stihl — to showcase their best service practices. Computers will be provided by Ideal Computer Systems.
Bob Clements International will provide training and tours of the pavilion. This highly regarded consulting company helps dealers throughout North America improve their processes and profitability through technician and service department efficiencies. The training sessions will be Thursday and Friday afternoons and Saturday morning. The topics will be:
How to Create Your Own Flat-Rate and Menu Pricing Program
The 4 Keys to Creating a Technician Compensation Package that Works
Five Easy Steps to Finding and Hiring the Right Technicians for Your Shop
“The new High-Performance Service Department will add value for dealers at GIE+EXPO,” said Warren Sellers, show director. “Dealers should expect to go home armed with the knowledge that can help move their service departments to a new level of profitability.”
Pre-registration for a three-day pass to GIE+EXPO is $10 per person. The trade show admission for those who register onsite will be $50. To pre-register online or obtain additional details, go to www.gie-expo.com or call (800) 558-8767 or (812) 949-9200.
GIE+EXPO, which is the 14th largest trade show in North America, is sponsored by the Outdoor Power Equipment Institute, Inc. (OPEI), Professional Landcare Network (PLANET) and Professional Grounds Management Society (PGMS).