Duff’s Outdoor Power on Main St. in Wallace, North Carolina, let its customers do the talking in a recent Instagram post.
A text message from a customer to an employee in service relayed an 10-star unsolicited message that ends with “Thanks again for being there for us.”
The dealership has 160 followers, 14 of whom liked the post.
Duff’s, in business for more than 15 years, promotes Exmark, Echo, Billy Goat, Hurricane Power, Tru-Cut and Husqvarna on its website.
Could your dealership turn a recent favorable unsolicited text message into a social media post that helps to promote your shop’s customer service?
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