Service Sales: Up 60% in April

Service sales at U.S. OPE dealerships rose 60 percent in April 2021 compared to April 2020, according to data collected exclusively for OPE Business readers by Constellation Data Solutions.

The West region significantly outperformed the rest of the country, with dealerships in the West reporting an 84-percent increase in service sales.

Service sales numbers from other U.S. regions:

  • Midwest dealers reported a 67-percent growth in service sales in April 2021 vs April 2020;
  • Dealers in the Northeast region experienced a 60-percent growth in service sales; and
  • Dealers in the South showed a 48-percent growth in service sales.

Canadian dealers reported just a 19-percent growth in their service sales for April 2021 versus April 2020, reports Constellation.

All regions indicated that service sales were up in April 2021 versus April 2020 – 76 percent of all U.S. dealers indicating this (see chart, above), while 81 percent of all Canadian dealers indicated service sales were up. By region, the Northeast led the way – 83 percent of dealers indicated service sales were up in April. Other regions: South 72 percent; Midwest 77 percent; West 73 percent.

States in each region are as follows:

Midwest: Iowa, Illinois, Indiana, Kansas, Michigan, Minnesota, Missouri, North Dakota, Nebraska, Ohio, South Dakota and Wisconsin

Northeast: Connecticut, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island and Vermont

South: Alabama, Arkansas, Delaware, Florida, Georgia, Kentucky, Louisiana, Maryland, Mississippi, North Carolina, Oklahoma, Puerto Rico, South Carolina, Tennessee, Texas, Virginia, West Virginia and Washington DC

West: Alaska, Arizona, Colorado, Hawaii, Idaho, Montana, New Mexico, Nevada, Oregon, Utah, Washington and Wyoming

Pulling from 1,260 OPE dealerships that use Constellation’s Ideal and c-Systems and Charter DMS products, the composite data compares same store sales stats from April 2021 versus April 2020.

Dealer sales overall rose 37 percent in April 2021 versus April 2020; click here for information on Overall Sales for April 2021.

U.S. wholegoods sales rose 43 percent in April 2021 versus April 2020; click here for information on Wholegoods Sales for April 2021.

Parts sales rose 17 percent in April 2021 versus April 2020; click here for information on Parts Sales for April 2021.

Constellation Data Solutions is a division of Constellation Dealership Group.



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